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title: Blog | Disqus | Jon Hawkins
description: The official blog for Disqus news, tips, and updates.
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[Blog](https://blog.disqus.com)  Posts by Jon Hawkins

# Posts by Jon Hawkins

[![Are you ignoring this critical metric?](https://blog.disqus.com/hubfs/60.png)](https://blog.disqus.com/are-you-ignoring-this-critical-metric)

[... comments](https://blog.disqus.com/are-you-ignoring-this-critical-metric#disqus_thread)

## [Are you ignoring this critical metric?](https://blog.disqus.com/are-you-ignoring-this-critical-metric)

 November 20, 2019 | [Jon Hawkins](https://blog.disqus.com/author/jon-hawkins)

 Guest post by Jon Hawkins, the Chief Marketing Officer at Customer.io. Before joining Customer.io, Jon was at Time Inc. as the VP of Growth working on brands such as People, Time, Fortune, and Entertainment Weekly. Jon’s more than 15 years of experience in the digital media industry have given him unique insights into how speed and the ability to pivot are critical to remain relevant and successful. 

[Read more »](https://blog.disqus.com/are-you-ignoring-this-critical-metric)

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