Bring Disqus comments to life on Slack

Posted by Tony Hue on August 22, 2017

It’s no secret that at Disqus we love using Slack for team communication and collaboration. One of the things that Slack does really well is turn links you post into rich and engaging preview content.

Read More »

How to create an effective Comment Policy that readers actually follow

Posted by Tony Hue on August 15, 2017

The new Comment Policy feature on Disqus lets you highlight the rules of your community. Not every community moderates in the same way. A comment that is allowed in one community may be moderated in another.

Your comment policy is one way to align those expectations with your readers from the very beginning. Furthermore, posting the rules for discussion not only improves the likelihood that a comment falls within a community’s guidelines, it also increases participation overall, according to research by CivilServant. In other words, your comment policy can be a place to leverage community norms for behavior that can save publishers time with moderation.

Read More »

Developing Toxicity-fighting technology at Disqus

Posted by Lauren Maruschak on August 02, 2017

Earlier this year, we committed to fighting hate speech and began taking the first steps toward curbing toxicity on Disqus. As a Product Analyst, I focus on developing technology to facilitate good content. Our goals for this technology are to enhance community management tools for moderators, give users more power to address abuse and toxic comments within the communities they participate in, and improve the internal tools that our Abuse team uses for reviewing reported content that violates our Terms and Policies.

Read More »

The best projects from the Disqus 2017 HackWeek

Posted by Tony Hue on July 27, 2017

Over the course of three days this month, we hosted our first hackathon of 2017 at Disqus. Our goal was simple: build cool products to help publishers tackle their biggest challenges. We kicked things off with a pitch session where nearly 50 ideas were pitched! Afterwards, teams formed, ideas were iterated on, and plans were drawn out. It was time to hack.

Read More »

New tools for your community: Comment Policy, Thread-level Pre-moderation, and Flagging Reasons

Posted by Mario Paganini on July 19, 2017

Recently we've talked a lot about improving discussion quality and easing the burden of moderation for publishers. We're committed to continually delivering new features and functionality to help publishers foster high quality discussions while spending less time moderating. Over the next couple months we will release several moderation related updates. Today we're excited to announce the first of these updates that includes three new features - Comment Policy, Thread-level Pre-moderation, and Flagging Reasons.

Read More »

Life @ Disqus: Featured Disqusser

Posted by Kim Rohrer on July 11, 2017

Hey there! I'm Kim, our VP of People & Culture. I run our people programs and build things to make life at Disqus better for our employees. I wanted to share a peek inside these blue walls to show you what life is like at Disqus and how we're cultivating our internal company community!

Read More »

Here’s what 973 Disqus commenters revealed about their reading habits

Posted by Darlena Tran on June 15, 2017

At Disqus, we are proud and humbled to boast an expansive network of users. Since writers and publishers are always striving to learn more about their audience, we thought it was a good idea to ask our users what they read, how they read it, and why. We also asked questions around reader-publisher engagement and what content they pay for. To answer these questions, we recently conducted a survey and in just one day, we got 973 responses! Here’s a summary of the most interesting findings from our research.

 

Read More »

Disqus for WordPress 3.0 plugin beta now available for testing

Posted by Tony Hue on June 12, 2017

We recently shared news about an upcoming major release of the Disqus WordPress plugin . Today, we’re excited to announce the release of a beta version of the plugin available to download and install on your site. We've completely rewritten the plugin from the ground up using the latest WordPress APIs that will allow us to deliver more frequent improvements in the future.
Read More »

Introducing Shadow Banning and Timeouts

Posted by Mario Paganini on May 30, 2017

2 new tools to fight trolls, improve discussion quality, and save your team time!

We're excited to announce two new moderation features for publishers using Disqus Pro - Shadow Banning and Timeouts. With these new features at their disposal, moderators now have even more flexibility when dealing with troublesome users. While the traditional user banning feature is a great way for moderators to keep spammers and trolls out of their communities, a one size fits all solution is not always flexible enough to deal with different types of users. That's where Shadow Banning and Timeouts come into play.

Read More »

Ahead of the curve: The Disqus WordPress Plugin in 2017

Posted by Tony Hue on April 27, 2017

WordPress is one of the most popular publishing platforms used by publishers on Disqus. Since its release, the Disqus WordPress plugin has empowered millions of publishers to increase reader engagement, retain readers, and foster thriving communities.

Read More »