Danny Matteson

Technical Support at Disqus

Recent Posts

5 Updates That Will Step Up Your Moderation Game

Posted by Danny Matteson on January 13, 2016 • ... comments

Late last year, we released several major updates to the tools publishers use each and every day: A brand new interface for mobile as well as desktop, reporting that shows performance across multiple sites within an organization, and even an at-a-glance metrics email. If you haven’t experienced these updates for yourself yet, check them out at https://disqus.com/admin.

Organizations: Better Combined Reporting For The Forums You Own

Posted by Danny Matteson on November 23, 2015 • ... comments

Attention multi-site owners: Have you ever wished you could get a snapshot of engagement and earnings across all of your sites in one simple, easy-to-read view? Now you can. Today and throughout the rest of the year we’re rolling out ‘Organizations’: a way for you to use Disqus’ powerful Engage and Reveal reporting tools for all of your forums at once. That means you can track engagement metrics like votes and comments or dive into your revenue analytics for multiple forums in a single view. See how your pageviews, RPMv, and comments change over time to get a holistic picture of performance across your various sites.

New mobile improvements to the Disqus publisher interface

Posted by Danny Matteson on November 02, 2015 • ... comments

Two weeks ago we made some major improvements to the Disqus admin navigation. It’s cleaner, more consistent across different pages and user roles, and has a more intuitive organization of pages, tools, and settings. You’ll find more about this update here. This first wave of changes wasn’t necessarily focused on mobile, but it’s important to us that the Disqus admin works great on phones and tablets. We know there’s a lot of you out there who love to get things done on your mobile devices. That’s why we’re excited to tell you about a few more updates we’ve released over the past few weeks that aim to improve the Disqus admin experience on mobile.

Improve your Disqus integration with our updated embed code

Posted by Danny Matteson on October 20, 2015 • ... comments

Hello site founders, admins, and moderators!

Commenter Spotlight: Kandric

Posted by Danny Matteson on March 04, 2015 • ... comments

Illustration by Luigi Savino

Getting help from an Internet stranger is a pretty surreal experience. You open a browser tab with beads of sweat trickling down your brow, and find your way to a support forum in hopes that your burning question will be answered by some noble human who has more knowledge than you.

3 Tips for Sparking Rich Discussions in Your Community (ft. Nikki of Styling You)

Posted by Danny Matteson on August 18, 2014 • ... comments

As a community leader for your site, you’re probably interested in building an audience. If you often find yourself sitting on the sidelines, twiddling your thumbs waiting for this to occur, we’ve got some tips for you: get commenting! Jump into the comment section and reply directly to your community members. After all, you’re an important member of, well, your community and your contributions matter. We recently chatted with Nikki Parkinson over at Styling You, who runs a very loyal and active Fashion and Style community. We wanted to pick her brain on the topic of author participation.

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