Late last year, we released several major updates to the tools publishers use each and every day: A brand new interface for mobile as well as desktop, reporting that shows performance across multiple sites within an organization, and even an at-a-glance metrics email. If you haven’t experienced these updates for yourself yet, check them out at https://disqus.com/admin.
Attention multi-site owners: Have you ever wished you could get a snapshot of engagement and earnings across all of your sites in one simple, easy-to-read view? Now you can. Today and throughout the rest of the year we’re rolling out ‘Organizations’: a way for you to use Disqus’ powerful Engage and Reveal reporting tools for all of your forums at once. That means you can track engagement metrics like votes and comments or dive into your revenue analytics for multiple forums in a single view. See how your pageviews, RPMv, and comments change over time to get a holistic picture of performance across your various sites.
Two weeks ago we made some major improvements to the Disqus admin navigation. It’s cleaner, more consistent across different pages and user roles, and has a more intuitive organization of pages, tools, and settings. You’ll find more about this update here. This first wave of changes wasn’t necessarily focused on mobile, but it’s important to us that the Disqus admin works great on phones and tablets. We know there’s a lot of you out there who love to get things done on your mobile devices. That’s why we’re excited to tell you about a few more updates we’ve released over the past few weeks that aim to improve the Disqus admin experience on mobile.
Hello site founders, admins, and moderators!
Illustration by Luigi Savino
Getting help from an Internet stranger is a pretty surreal experience. You open a browser tab with beads of sweat trickling down your brow, and find your way to a support forum in hopes that your burning question will be answered by some noble human who has more knowledge than you.
As a community leader for your site, you’re probably interested in building an audience. If you often find yourself sitting on the sidelines, twiddling your thumbs waiting for this to occur, we’ve got some tips for you: get commenting! Jump into the comment section and reply directly to your community members. After all, you’re an important member of, well, your community and your contributions matter. We recently chatted with Nikki Parkinson over at Styling You, who runs a very loyal and active Fashion and Style community. We wanted to pick her brain on the topic of author participation.