If you’ve ever needed help building your audience or increasing engagement with Disqus, we have some support announcements below that may interest you. We’ve been hard at work improving our tools for both paid and free customers but our goal remains the same: to help you succeed in a volatile and uncertain publishing landscape.
Disqus is designed to help publishers build on-site engagement and retain loyal audiences. We know firsthand from our conversations with you that a lot of hard work goes into this process. That’s why our Publisher Success team is constantly thinking about how we can make your life easier as a publisher. A big part of our strategy is to arm you with information about our product the moment you need it most.
If you publish content on the web, your goals are simple: reach an audience and earn money. However, there’s an endless number of paths you can take to reach those goals.
Spam is as pervasive as it is annoying. Since the advent of email and user-generated content, forums, and chat rooms, the problem of spam has plagued the Internet everywhere. Even during the infancy of electronic communication, scheming dentists would spam their services to unsuspecting telegram recipients (c. 1864). Seriously, I couldn't make this stuff up if I tried:
In the past few weeks, you may have noticed some minor changes to the moderation panel. We’ve made several updates that speed up moderation. The moderation panel is one of the most heavily used pages and it plays an important role in the Disqus ecosystem –– when moderators can work quickly and effectively, they can build awesome communities.
If you’re a community leader on the Internet, chances are you've been accused of censoring those whose comments you've deleted. Of course, you probably don't want to come across to your site visitors as an authoritarian dictator-type, and you probably don't refer to yourself as "Big Brother" in your About Me page. But after enough accusations, you might start to wonder… “have I gone too far as a community moderator?”
We love talking with communities. It’s even better when we get to use our own product to talk to customers in real-time. That’s why, we’ve recently been jumping around to our favorite communities to host AMAs (ask me anything) where we answer all of the burning questions people have about our product.
WordPress is huge. Not like Death Star huge.... Starkiller Base huge. Don’t worry though, WordPress isn’t evil and it doesn’t support destroying entire star systems. It’s a powerful publishing platform that accounts for a massive portion of the diverse web we love. We’re pretty big fans of it here at Disqus, and we have a plugin update to share with you.
Here at Disqus, we do our best to ensure that all the Disqus services you love are fully operational at all hours of the day. As a Publisher, we know you rely on Disqus to do your job, whether that’s growing your audience, engaging with your community, or monetizing your site below-the-fold, you likely want to know if we experience any network-wide service issues.