It’s not enough to simply add comments to your site and expect a community to emerge. If you want great discussions to happen on your site, you need to participate in the conversation. But how?
Publishers need moderation tools that scale as they grow. We designed our moderation tools specifically to help publishers manage large communities efficiently. Today, we put together 10 practical tips to help you get the most out of these tools, keep discussion quality high, and save you time.
If you’re getting started with learning a new piece of software, it’s sometimes easier to just watch a video that shows you how things work than combing through several help articles.
We know that many publishers use Google Analytics to understand their site's traffic. Perhaps that also includes Disqus Analytics for insights about your readers' engagement. Wouldn't it be convenient if you could capture Disqus commenting activity within Google Analytics?
In this tutorial, we’ll show you how to start tracking total new Disqus comments in Google Analytics. Once configured, you’ll be able to measure the number of comments your readers are posting alongside the metrics you already track with Google Analytics such as page views and time on site.
If you want to increase reader engagement, knowing how much engagement your content is generating is only half the story. You also need to understand who your audience is to make more informed decisions about your strategy and identify ways to better serve them.
In part one of this series on using Audience Analytics to turn your readers into loyal engagers, we shared strategies for getting readers to engage for the first time. Today, we’re going to talk about the different ways for keeping readers engaged and coming back.
The new Comment Policy feature on Disqus lets you highlight the rules of your community. Not every community moderates in the same way. A comment that is allowed in one community may be moderated in another.
Your comment policy is one way to align those expectations with your readers from the very beginning. Furthermore, posting the rules for discussion not only improves the likelihood that a comment falls within a community’s guidelines, it also increases participation overall, according to research by CivilServant. In other words, your comment policy can be a place to leverage community norms for behavior that can save publishers time with moderation.
At Disqus, we love using Slack for team communication and collaboration. And based on recent conversations and survey results from publishers, a lot of you do as well. In this post, we’ll provide some examples of how you can use Slack to help you better moderate comments on Disqus.
Are you a moderator of multiple Disqus communities? Chances are you’re handling a fairly large volume of new comments on a daily basis. Perhaps you check the Disqus Admin to monitor for recent comments or maybe you prefer email notifications of new comments.