Posts about Product (2)

Moderating your community doesn’t have to be hard, tedious work! At Disqus we pride ourselves in providing some of the most powerful and thorough moderation tools in the industry. We want to make sure that you’re taking advantage of the tools that we offer, and part of that includes making those capabilities more accessible to you.

Disqus is built for engagement and to enable community development for publishers and voting on comments is a simple way for readers to interact with content with just a click. Last October, we made the decision to display downvotes. We believe that either liking or disliking something is a large aspect of how we communicate with each other and engage with content, and we want to create spaces for people with different opinions to have more constructive interactions.

One of the main objectives for Disqus is to help publishers engage and retain their audiences. It is difficult to do this if your content cannot be found. We recently redesigned our Discovery tool to help increase site traffic and time spent per unique for publishers. We are excited to unveil the new Disqus Recommendations!

Here at Disqus, we strive to make it easy for readers to engage with content or communities in a variety of ways. Voting on comments can work to increase engagement with your fellow commenters without adding an actual comment, making it easy for readers to interact with content with just a click. Previously, we hid how many downvotes a comment received and only displayed the total upvotes, but we believe that liking and disliking something is a big part of how we engage with content and communicate with each other. Our goal is to create more spaces for people with different opinions to have more constructive interactions. For that reason, (and after receiving some great feedback from our awesome Disqus community!) we decided to bring back displaying downvotes.

Last year we released reactions to give publishers and commenters a new way to engage and since that time over 70 Million reactions have been posted globally! Today we are releasing an upgraded reactions feature, that provides more creative freedom for our Pro and Business publishers. They can customize their site reactions and we can’t wait to see the creative ways they use this feature to engage their communities. We’ll post some of our favorites on Instagram and Twitter in the coming weeks.

Today, after careful consideration and much feedback from our commenter community and publishers, we disabled Collapsed Replies across Disqus and reverted to the original thread format. We initially released Collapsed Replies (a new way of displaying comments within long threads) in March. The intention was for it to be the new default experience on Disqus. However, after listening to feedback, we realized that the update, at this time, is not the appropriate default experience.

Today we’d like to announce an exciting new feature -- Star Ratings! 🤩 The new Star Rating feature, which allows readers to rate content from one to five stars, is now available to all of our Pro and Business publishers. Ratings provide another opportunity for audience engagement, giving readers an easy means of actively participating in the conversation. On average, engaged readers consume about 4 times as much content compared to passive readers. Focusing on converting more passive readers into active participants will result in more time on site, direct traffic, and audience loyalty.

We have news! Today we are announcing a change to how we display comments within long threads. We call it Collapsed Replies, and you may have already seen it either here on our blog or across sites that use Disqus.

We have an exciting update to share today! As you saw in our last blog post, we recently introduced text formatting options to the Disqus platform. Well since then, we decided that the text formatting bar needed a little addition, so we partnered with Giphy to integrate a GIF library! GIFS are an easy, fun, and low-effort means for readers to engage with their favorite sites and for publishers to better connect to their audiences.

Text formatting options, one of our most requested updates, is now available on Disqus. If you comment with Disqus regularly, you may know that Disqus already supported HTML tags to format text within comments. This update makes formatting options more visible and accessible to users and easier to use with simple one-click options.

Today we have a big update to share and want to know what you think. Reactions are now available for all publishers on Disqus. Reactions are a fun, low-effort, means for readers to engage on their favorite sites and for publishers to better understand their audiences.

After talking to several top publishers and researching they handle sign-ups today, we saw an opportunity to make generating sign-ups easier and more effective. To do this, we’re sharing a new feature in collaboration with our parent company, Zeta Global, with Disqus publishers. The Lightbox tool helps publishers easily create and activate custom opt-in forms and more contextual messaging to readers based on what content they read, where they came from, total visits, and more. With more engaging and relevant sign-up prompts, publishers that work with us see 2-3x more conversions on average.